AMTOB seeks law enforcers’ assistance for telecom services

The Association of Mobile Telecom Operators of Bangladesh on Wednesday requested the country’s law enforcement agencies not to interrupt official works of the representatives of the mobile network operators during the 10-day public holidays declared by the government to prevent the spread of coronavirus outbreak in the country.

The government has announced public holidays for March 26-April 4 that include weekly holidays.

The AMTOB in a press release said the telecom had been declared as an emergency service in the wake of the COVID-19 outbreak and mobile network operators (MNO) must provide uninterrupted services across the country.

However, in some places, officials or representatives of the mobile network operators faced challenges from the law enforcement agencies during their official works including network management, recharge and distribution and customer service, it said.

According to a public administration ministry notice issued on March 24, 2020, providers of emergency utility services including electricity, water, gas, fire service, telephone and internet will continue providing their services and keep their offices open during the holidays and shutdown.

Therefore, the mobile operators have sought assistance from the law enforcement agencies and requested them to communicate with their field officials so that they (MNO) can continue providing uninterrupted services to people during the holidays or shutdown, the AMTOB said. (Source: New Age)